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24/7 Customer Support

Although responses may not be immediate, we operate 24/7 and are committed to addressing your queries at any time — even at 3:00 AM Nepal Time.

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Which Games or Gift Card you want?

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How to Pay and Send Payment Slip via Email:

  1. Open your Mobile Banking App

    • Log in using your credentials.

  2. Go to Fund Transfer / Send Money

    • Choose the appropriate option.

  3. Select Transfer Type:

    • Choose one of the following based on your preference:

      • Same Bank

      • Other Bank

      • connectIPS (low transfer fee)

  4. Enter Payment Details

    • Use the payment details provided in your email.

    • In the remarks or reference section, make sure to write your Order Number.

  5. Complete the Payment

    • Confirm and submit the payment.

  6. Take a Screenshot

    • Once the payment is successful, take a screenshot of the confirmation page showing the transaction details.

  7. Send Payment Slip via Email

    • Go to your email inbox.

    • Find the Order Confirmation Email you received from us.

    • Reply to that email and attach the payment screenshot.

    • You may write a short note like:
      “Payment completed. Please find the attached payment slip for Order #12345.”

💚 For eSewa Users (QR Code Payment):

  • ⚠️ Note: Your eSewa account must be verified to send money directly to a bank account.

  1. Open the eSewa App

  2. Tap on the Scan QR icon (usually on the home screen)

  3. Scan the QR code provided in your email

  4. Enter the amount and in the remarks, write your Order Number

  5. Confirm and make the payment

  6. After successful payment, take a screenshot of the confirmation page

  7. Go to your email, find the order confirmation email, and reply with:

    • The screenshot attached

    • A short note like:
      “Payment completed via eSewa QR. Attached is the payment slip for Order #12345.”